I’ve been having problems with the Tally 8006e and 8024 running on Windows Server 2003. On a couple of systems I’ve found that the drivers seem to knock out the Windows spool. Whenever it tries to print, an error message pops up saying Unable to create print job.
The fact that it doesn’t even seem to try was quite frustrating. Luckily I was fixing another problem on one particular server and needed to reboot. On startup I had a more useful message Spooler subsystem app has encountered a problem and needs to close. I should have really checked the system log, but this problem had been around for such a long time, I wasn’t sure if it would actually still be there.
So it was with some fortune that I managed to find this new message on the KB article 810894.
Follow the instructions and it will remove the printer drivers and allow you to add new printers afresh.