I was premature with the fixing of the squaking beast last week. The problem manifested itself this week again.
To fix the beast, I settles on copying the NTUSER.DAT file from the laptop next door, as the pupil profiles are identical over all the laptops. Let’s hope it works this time.
I suppose it might have been smart if the profiles on the laptops were made to be mandatory. That would stop it occurring in the future…
A new problem from the people at RM. When loading up Talking First Word, one of the laptops barfed with save file dialog boxes constantly popping up. This would happen straight away and not stop until you’d pressed ‘cancel’ a great deal of times.
After ‘repairing’ (I’m still convinced that it does nothing) Office XP, I was still getting no joy. I removed the ntuser.dat file but that killed some of the important (to RM) user settings.
However, this was only happening on one user (Pupil) on one laptop and I’d never seen it before, so on a hunch I trawled into the user profile, Application Settings\Talking First Word. Lo and behold, there was a .tmp file sitting there. One swift click of the ‘delete’ key, and the error didn’t appear again.
I’m guessing that the temporary file had some crap in it which was throwing RM Talking First Word’s silicon toys out of it’s virtual pram.
So the chap from EIS came into Ellington on Monday. Now around three quarters of the machines will no longer log on. The servers are all on their old IP address that were handed out by RM IfL and to cap it all off – the webmin on the vCDserver is not accessible via the browser, so it had to be pulled down from its home. ARGH!
So a simple job (it’s never simple), has suddenly become a mammoth undertaking trying to get the network back on-line in one afternoon. Russell’s miffed as he said everything was finally settling down after the upgrade to the network.
We’ve come to realise that the procedure for getting this machines going is boot from floppy disk – modify the msdos.sys file to support keys and safe mode with networking – reboot the machine – log in and access the Windows directory by double-clicking on a start menu folder and navigating to poledit – modifying the local settings to allow access to control panel – restart Windows Explorer – go to control panel – change the DNS settings – change the gateway – and check the ip address. Finally reboot the machine and check that it works.
So what’s the problem?