Symantec Pains

The battle with SAV continued as the uninstallation of the retail version of Norton AV left a rogue plug-in left on my PC at home

It turns out that my botched upgrade of Norton meant that it left the office scanning plug-in left on my system. Any time that I tried to open a document in Word or Excel, Office threw its toys out of the pram:

Word: The file is inaccessible and cannot be opened (or something like that)

Excel: The file is unavailable (or something similar).

So it turns out that if you do happen to get this problem, then you might want to try and check the knowledge base at Symantec. You should see an article about what registry keys need to be deleted. Although, this didn’t work for me on the first attempt. Excel worked and Word barfed. However, I left the PC alone for a week and it seemed to resolve the issue itself. While switched off no less.

Symantec AV

I played with Symantec AntiVirus, as the ex-employee from Symantec said that the commercial version of AV (Dr. Norton’s) had a cruder version of the AV engine compared to the corporate version.

All I will say about it so far is UNINSTALL NORTON FIRST! After a botched install, and some services playing up, I finally managed to uninstall Norton, reboot, and reinstall SAV.

Well, that’s another one for the learning pot.